I am a Mobility Participant
COVID-19 & OLS
- My mobility has already begun, and I already have access to OLS. Can I continue using my OLS language course during the current situation?
- My mobility should have begun but has not, and I do not yet have access to OLS. Can I still get access to OLS?
- My mobility should have begun but has not, and I have just received access to OLS. What mobility dates should I enter?
- My mobility is upcoming, and I do not yet have access to OLS. Can I get access to OLS even if my mobility has not yet started?
- My mobility has been delayed or postponed and I already have access to the OLS language courses. Until when will I have access to my OLS language course?
- My mobility has been delayed or postponed and I already have access to OLS. Do I have to modify my mobility dates?
Login/Password Issues
- I haven’t received my login/password. What should I do?
- I forgot my login/password, what should I do?
- Why can’t I connect, even though my login and password are correct?
- Do I need to activate my OLS account?
- What can I do if the site automatically logs me out?
- For how long does my OLS account remain active?
Language Assessment Issues
- How can I take the first language assessment?
- Language Assessment - User Guide
- How and when can I take the final language assessment?
- Is there a difference between the first and the final OLS language assessment?
- I missed the language assessment deadline, what should I do?
- How can I change the language of my assessment?
Language Course Issues
Profile Issues
Email Issues
- I didn’t receive my invitation email to take the first language assessment. What should I do?
- Why do I still receive email reminders after taking the first OLS language assessment?
- I didn’t receive my invitation email to the final language assessment. What should I do?
- I didn’t receive my invitation email to the language course. What should I do?
- I received two separate invitation emails to two different email addresses. What should I do?