I am a Mobility Participant
Login/Password Issues
- I haven’t received my login/password. What should I do?
- I forgot my login/password, what should I do?
- Why can’t I connect, even though my login and password are correct?
- Do I need to activate my OLS account?
- What can I do if the site automatically logs me out?
- For how long does my OLS account remain active?
Language Assessment Issues
- How can I take the first language assessment?
- Language Assessment - User Guide
- How and when can I take the final language assessment?
- Is there a difference between the first and the final OLS language assessment?
- I missed the language assessment deadline, what should I do?
- How can I change the language of my assessment?
Language Course Issues
Profile Issues
Email Issues
- I didn’t receive my invitation email to take the first language assessment. What should I do?
- Why do I still receive email reminders after taking the first Erasmus+ OLS language assessment?
- I didn’t receive my invitation email to the final language assessment. What should I do?
- I didn’t receive my invitation email to the language course. What should I do?
- I received two separate invitation emails to two different email addresses. What should I do?