I am a Mobility Participant
Login/Password Issues
- I haven’t received my login/password. What should I do?
- I forgot my login/password, what should I do?
- Why can’t I connect, even though my login and password are correct?
- Do I need to activate my OLS account?
- What can I do if the site automatically logs me out?
- For how long does my OLS account remain active?
Language Assessment Issues
- How can I take the first language assessment?
- Language Assessment - User Guide
- How and when can I take the final language assessment?
- Is there a difference between the first and the final Erasmus+ OLS language assessment?
- I missed the language assessment deadline, what should I do?
- How can I change the language of my assessment?
Language Course Issues
- Language Course - User Guide
- What are the OLS contests and how can I participate?
- How can I access the language course?
- I missed the deadline to connect to my OLS language course for the first time, what can I do?
- Is the language course compulsory?
- How many hours do I have to work in order to make progress?
Profile Issues
Email Issues
- I didn’t receive my invitation email to take the first language assessment. What should I do?
- Why do I still receive email reminders after taking the first Erasmus+ OLS language assessment?
- I didn’t receive my invitation email to the final language assessment. What should I do?
- I didn’t receive my invitation email to the language course. What should I do?
- I received two separate invitation emails to two different email addresses. What should I do?